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Surface Pro Keyboard Is Not Working

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  • Clean the connector pins located on both the clipboard and the keyboard folio. After some time has passed, connect the keyboard back. If any dust particles were causing the Surface keyboard not working error, this should solve the problem for your device. Solution 2: Check If The Touchpad Is Working.
  • My Surface 3 Pro sometimes does not register the keyboard. It happens many times after reboot, at login screen, but NOT always, and also during usual work, when I re/attach the keyboard, it lights-up, but no keys work. I did try to delete keyboard device from Device Manager, reinstall latest.

What if you own the Microsoft Surface Pro tablet and the type cover stops working? I mean you can still work on the tablet by adding any other USB or Bluetooth keyboard but what's a Surface without its Type Cover. If you are also experiencing this issue with your Microsoft Surface tablet then here are some fixes we have here which you can use to get the Type cover working again. There are only possible methods which could be working for you.

Method 1

Choose this symptom when the Type Cover or Keyboard is connected to the Surface (including Surface Laptop), and you are experiencing any of the following: The Keyboard or Type Cover appears to disconnect or stop responding randomly. The Keyboard or Type Cover goes back and forth between working, and not working. If your Surface keyboard doesn't work, the first thing you should try is to restart your Surface: 1) Disconnect your keyboard 2) Restart your Surface 3) Reconnect your keyboard.

This method is for the Microsoft Surface running Windows 8 or Windows 8.1; this method is very simple and quick.

  1. Right click on Start button and select 'Device Manager.'
  2. In Device Manager find the Unknown Devices with a yellow triangle on it.
  3. Right click on the unknown device and select 'Update Driver Software.'
  4. Click on 'Let me pick from a list of device drivers' and select Keyboard and then click next.
  5. Select HID keyboard device and click Finish.
Pro

Surface Pro Keyboard Not Working Reddit

If you see an Unknown device in Device Manager, repeat this process with that device too. The Keyboard should be working by now and if not then you might have to refresh the Windows because some corrupt drivers were keeping the keyboard from working. To refresh the PC, go to Settings > Update and Recovery > select 'Refresh your PC without affecting your files.'

Method 2

This method is working perfectly on Microsoft Surface Pro 3 and later. Also, it is a very easy method, follow these simple steps to get your Type cover working again.

  1. Turn off your Microsoft Surface and connect the Type cover now to the tablet
  2. Now hold the Volume up and power button together to turn on the tablet.
  3. The tablet will boot into the BIOS menu
  4. The keyboard and trackpad must be working in the BIOS menu.
  5. Do not change anything in the BIOS menu, press the Esc key then press Enter

This method is reported working for most of the Microsoft Surface Type Cover perfectly. If any of this method is not working for you, then You have to get your Type Cover checked by the service center. If you have access to any other Type cover (from your friends), then try to connect it to your tablet. If it works, then it is bad news that your Type Cover might be malfunctioning and get it repaired or buy a new one. If you know any method not listed here to fix the problem, do share that with us in the comment section.

If your Surface isn't working properly, the Microsoft Surface Diagnostic Toolkit can help you find and solve problems.

Note: The Surface Diagnostic Toolkit doesn't work on Surface Pro or Surface Pro 2. It works only on other Surface devices running Windows 10.

Run the Surface Diagnostic Toolkit

Before you run the diagnostic tool, make sure you have the latest Windows updates. Go to ​​​Update Surface firmware and Windows 10 for more info. If that doesn't solve the problem, you'll need to run the diagnostic tool.

Surface Pro Keyboard Is Not Working

Notes:

  • If you're using the Surface Diagnostic Toolkit on a work device, go to Surface Tools for IT, and then download the Surface Diagnostic Toolkit for Business. How to hack dragon mania with game killer.

  • If your work or school manages your Surface, check with your IT department before running the tool.

To run the Surface Diagnostic Toolkit:

  1. Get your devices ready and gather information.

    • Make sure your Surface is connected to the internet. If you're having Wi-Fi problems, go to Surface can't find my wireless network.

    • Save all of your files and close all open apps and programs.

    • Plug your Surface in and keep it connected to power during this process.

    • Find out which version of Windows you have. Go to Which version of Windows operating system am I running?

    • Make sure you know your serial number. Go to Find the serial number on Surface devices.

  2. Do one of the following to download the Surface Diagnostic Toolkit:

    • For Surface Pro X: Download the Surface Diagnostic Toolkit for Surface Pro X running Windows 10 Home or Pro.

    • For all other Surface devices, download the Surface Diagnostic Toolkit that matches your version of Windows:

      • Download the Surface Diagnostic Toolkit for Windows 10 Home or Windows 10 Proand in the file download dialog box, find the SurfaceDiagnosticToolkit_SA.exe file.

      • Download the Surface Diagnostic Toolkit for Windows 10 in S mode.

  3. Select Run, and follow the on-screen instructions.

The diagnosis and repair time usually averages 15 minutes or less, but could take an hour or longer, depending on internet connection speed, whether updates need to be installed on your device, and the repairs the tool must do.

Still need help?

Working

My Surface Pro Keyboard Is Not Working

If the Surface Diagnostic Toolkit didn't fix the problem, you can also:

  • Contact customer support: If you want to talk to someone about how to fix your problem, contact us.

  • Get your Surface serviced: If we can't fix your problem over the phone, you can also send it in to us for service. For more info, go to How to get service for Surface, or browse support for troubleshooting steps.

Surface not recognizing keyboard

Hardware and accessories

Surface Pro Keyboard Not Working Sometimes

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Surface Pro Keyboard Not Working Reddit

If you see an Unknown device in Device Manager, repeat this process with that device too. The Keyboard should be working by now and if not then you might have to refresh the Windows because some corrupt drivers were keeping the keyboard from working. To refresh the PC, go to Settings > Update and Recovery > select 'Refresh your PC without affecting your files.'

Method 2

This method is working perfectly on Microsoft Surface Pro 3 and later. Also, it is a very easy method, follow these simple steps to get your Type cover working again.

  1. Turn off your Microsoft Surface and connect the Type cover now to the tablet
  2. Now hold the Volume up and power button together to turn on the tablet.
  3. The tablet will boot into the BIOS menu
  4. The keyboard and trackpad must be working in the BIOS menu.
  5. Do not change anything in the BIOS menu, press the Esc key then press Enter

This method is reported working for most of the Microsoft Surface Type Cover perfectly. If any of this method is not working for you, then You have to get your Type Cover checked by the service center. If you have access to any other Type cover (from your friends), then try to connect it to your tablet. If it works, then it is bad news that your Type Cover might be malfunctioning and get it repaired or buy a new one. If you know any method not listed here to fix the problem, do share that with us in the comment section.

If your Surface isn't working properly, the Microsoft Surface Diagnostic Toolkit can help you find and solve problems.

Note: The Surface Diagnostic Toolkit doesn't work on Surface Pro or Surface Pro 2. It works only on other Surface devices running Windows 10.

Run the Surface Diagnostic Toolkit

Before you run the diagnostic tool, make sure you have the latest Windows updates. Go to ​​​Update Surface firmware and Windows 10 for more info. If that doesn't solve the problem, you'll need to run the diagnostic tool.

Notes:

  • If you're using the Surface Diagnostic Toolkit on a work device, go to Surface Tools for IT, and then download the Surface Diagnostic Toolkit for Business. How to hack dragon mania with game killer.

  • If your work or school manages your Surface, check with your IT department before running the tool.

To run the Surface Diagnostic Toolkit:

  1. Get your devices ready and gather information.

    • Make sure your Surface is connected to the internet. If you're having Wi-Fi problems, go to Surface can't find my wireless network.

    • Save all of your files and close all open apps and programs.

    • Plug your Surface in and keep it connected to power during this process.

    • Find out which version of Windows you have. Go to Which version of Windows operating system am I running?

    • Make sure you know your serial number. Go to Find the serial number on Surface devices.

  2. Do one of the following to download the Surface Diagnostic Toolkit:

    • For Surface Pro X: Download the Surface Diagnostic Toolkit for Surface Pro X running Windows 10 Home or Pro.

    • For all other Surface devices, download the Surface Diagnostic Toolkit that matches your version of Windows:

      • Download the Surface Diagnostic Toolkit for Windows 10 Home or Windows 10 Proand in the file download dialog box, find the SurfaceDiagnosticToolkit_SA.exe file.

      • Download the Surface Diagnostic Toolkit for Windows 10 in S mode.

  3. Select Run, and follow the on-screen instructions.

The diagnosis and repair time usually averages 15 minutes or less, but could take an hour or longer, depending on internet connection speed, whether updates need to be installed on your device, and the repairs the tool must do.

Still need help?

My Surface Pro Keyboard Is Not Working

If the Surface Diagnostic Toolkit didn't fix the problem, you can also:

  • Contact customer support: If you want to talk to someone about how to fix your problem, contact us.

  • Get your Surface serviced: If we can't fix your problem over the phone, you can also send it in to us for service. For more info, go to How to get service for Surface, or browse support for troubleshooting steps.

Hardware and accessories

Surface Pro Keyboard Not Working Sometimes

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Operating system Thinkpad t420 base system device.

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Surface Not Recognizing Keyboard

  • https://account.microsoft.com/devices—Sign in and select Don't see your device?, then follow the instructions to register your device.





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